Sometimes there is a need for specific software applications to be supported. It might be legacy software that no longer has development support from the manufacturer, or the available support options are not reliant or user friendly.
The Brash support team can jump in and be the point of contact for any Application Support – we are backed by a monitoring team and a development team who are skilled in the majority of popular programming languages.
However, troubleshooting and software support of any application is initially the same. We will understand how you use the application, how the application is designed to be used and work with Third Party providers on your behalf – talking technical with them and plain language with you.
We provide you with our business hours support number, our ticket logging system and our friendly and helpful support staff who offer effective resolutions and problem management of your business-critical software.