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Brash Solutions

5.0

Based on 34 reviews

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BRIAN O'SULLIVAN

13:30 29 Jan 24

Fantastic service! I popped my new work laptop down to the Brash offices and Christopher had all the data migrated from my old machine and the new one set up perfectly in a little over an hour. And I was even offered a cup of coffee! Nice people who know what they are about. Very happy to recommend.

Graziele Inacio

13:29 03 Dec 23

I had the opportunity to work with Brash for 18months and even if I was a client project manager, I felt as part of the team. We had a great project TEAM experience together. Brash values at lot everything that for me is key for the success of any project: TEAMWORK, flexibility, commitment, having the right experts involved and, mainly, they care about the team and value a lot the customer experience. This made all the difference for the success of our project launch together. It was great working with Richard and Matt, they are very experienced, human and easy going people. I highly recommend Brash and their team.

uttara godbole

11:27 10 Nov 23

Chris was extremely helpful. Sorted my connection issue. Always responded to the emails/ calls within no time. I am very happy with the service received and would definitely recommend Brash!

Marie Ostler

15:45 29 Sep 23

We have been with them for most of this year now and Brash is the best IT company I have dealt with. The service quality is exceptional and the whole team is very knowledgeable, responsive and efficient. They do go above and beyond when we have an IT need or issue and always make sure we are 100% happy before closing a ticket. I highly recommend Brash!

Gary Fox

14:20 08 Sep 23

Harry LeCarpentier

05:11 07 Aug 23

I have worked with Brash for a while now and can't praise them enough. Richard and Matt are really easy to work with and know their stuff. They created a web app for one of my clients, and I was extremely pleased with what they created. I can see us working together for a long time to come. If you have any IT based needs, definitely get in touch with them.

Claire Lawrence

12:05 24 May 23

Fantastic service from the team at Brash Solutions to set up all the hardware and software I required for my new business. Richard and Christopher walked me through each stage and made it so easy, including migrating data from a previous venture, establishing new systems and advising on security. I would highly recommend the team.

Claire Vincent

15:15 26 Apr 23

Brash Solutions is a really great IT company. They have provided me with very high standard of service through the 4 yrs i have used their services. I highly recommend them. Top service and always very friendly and helpful.

Claire Smith

12:41 14 Nov 22

The Brash team have been our I.T support for over 4yrs now and we are really pleased with the service they provide. They always recommend products and services to help improve our systems and go out of their way to get any queries resolved as quickly as possible.

Barry Hoffman

10:57 30 Sep 22

Really great service. We wanted a local business to help with our migration from Google to Microsoft and Matt and the team were responsive, helpful and knowledgeable. The migration was seamless and we are using Brash for ongoing support. Highly recommended.

Stephen Horrey

10:01 14 Sep 22

I e-mail Brash Support, and receive a response within a couple of hours. After spending c15 minutes on computers the issue was successfully resolved. Great service and support as always.

Maggi Merritt

13:49 23 Jun 22

Social media can be a minefield and knowing where to start can be equally baffling. No matter how computer literate you are getting an online presence is not an easy task. I can thoroughly recommend Penny at Brash who has handled my husband's recent book release. Bespoke artwork with great captions targeting the right audience has proved invaluable together with detailed monthly media reports. Brilliant.

Coral Little

10:13 22 Oct 21

Brash are always on hand to help out with IT issues, however complicated or simple they may be! Their service is quick, effective and they team talk common sense when explaining things. Thank you to the Brash Team, keep up the great work.

Tom Davies

16:31 14 Oct 21

We have used Brash for a long period now and their service and responsiveness is second to none. Josh came recently to install a NAS drive and was a pleasure to deal with very knowledgeable and efficient. Would 100% recommend. Cheers Guys

Read all our reviews on our Google Page

WHO WE ARE

Crafting Innovative Digital & Support Solutions

IT is interwoven into the fabric of modern business, so when it comes to developing and supporting your software and IT infrastructure you deserve a trusted tech team that offers complete digital services to help your business grow. Our team of specialists knows that any tech advice we provide should be relevant, informed and jargon-free.

With over 20 years of experience in helping our clients reach their objectives through a range of industrial and commercial projects, our teams of software developers and support engineers offer so much more than just your standard app design and IT support. Brash will help you ask the right questions and more importantly, find the answers that work for your business.

Local & Regional

Our Berkhamsted HQ is close to our clients in Herts, Bucks, Beds & London

Founder Owned

Customer focused rather than just keeping our shareholders happy

Established 20 Years

A wealth of accumulated IT expertise and satisfied clients

24/7 Support

Experienced remote & on-site managed service support team

Talented Developers

Great developer talent base in our nearshore team in Budapest, Hungary

Mission Critical

A culture of keeping critical workplace applications and infrastructure up and running

Great UX

Putting user experience (UX) at the heart of any joined-up solution

Strategic View

Consultancy, business and technical analysis and innovation

Mobile UI

Aesthetically stunning consumer apps & fantastic User Interfaces (UI)

GET TO KNOW US

TIMELINE

2001

2002

2003

2005

2012

2015

2019

2021

2001

Incorporated in March 2001 to provide business analysis and workflow automation

2002

First VB.NET developer employed – Software integrations with Microsoft and Sage

2003

IT Support service began providing Server, Network Infrastructure and device support

2005

Increased software and support staff to 8

2012

First Mobile App developed

2015

Nearshore development team established in Budapest

2019

Out of hours support provided by offshore dedicate support team

2021

London Office Opened in Shoreditch

What clients say

We have partnered with Brash Solutions for over 5 years now. Not only do they provide excellent IT support for our team – they have gone above and beyond during 2020 and still maintained their calm but fun professionalism.

Angela Peden BSc(Eng) FCAHJP Chartered Accountants & Business Advisors

We have been working with them for over 13 years, and they have become a part of our corporate DNA. Richard’s role as IT Director and trusted advisor, not only adds real value to our business processes, but also to our bottom line.

Stephen Pike The Marble and Granite Centre - Managing Director

Richard and the team at Brash have helped us to bring Hubl to life. With very little experience of app development ourselves, Brash listened to our brief and provided us with crucial guidance to ensure we created an application that performs and looks great. Their desire to get the best possible outcome for us together with their friendly and open approach makes them a crucial partner for us and Hubl. We couldn’t recommend them highly enough for anyone looking to embark on a similar project.

Robert MorrisCFS - Managing Director

Since our inception the Brash team have been crucial to our business; sourcing our hardware, setting up and altering our infrastructure as the business has grown, ensuring our cyber security and troubleshooting where necessary.

Lucie StoneBriggs and Stone - Director

Their grasp and understanding of our business needs has enabled Brash to guide us through our IT requirements. We have particularly valued their quick response when we have encountered problems.

Vivian Watson The Diamond Trust - Managing Director

Brash designed and constructed our new website offering advice on how to use the internet to attract traffic to our website and introduced us to social media encouraging us to embrace this new technology. The website and Instagram projects have led to a large increase in enquires and sales.

Jason DixonDixons Landscapes - Director

The team at Brash has been excellent at managing our IT systems for over 17 years including developing our software systems and supporting our infrastructure. In the last few years, we have recognised the huge value in the data we hold and have employed Brash as PowerBI Specialists to connect and make sense of that data. We now have management and staff dashboards with up-to-date analytics, giving real-time insight into all key performance indicators. The PowerBI reports designed by Brash give us new business insights that help drive the business forward.

Daniel Gold Tiles and Baths Direct

Software Development

From web design and custom application development to third party software integrations we deliver innovative and scaleable software solutions
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IT Support

Our highly efficient, proactive and reliable team reduces the likelihood of errors and quickly solve any issues that occur.
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Consultancy

We provide advice on technology which is relevant, informed, jargon-free, efficiency-led and given by someone you trust.
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Security

We offer a range of Security Controls to help protect business and systems against the ever increasing threat of a digital world.
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Mobile and Tablet Apps

We design and build Apps that bring significant efficiencies and benefits to all areas of business functionality and employee relations .
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Digital Marketing

From content creation, account management to full blown social media strategy we create campaigns that increase profile and sales
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Portfolio

Our projects speak better than words!

OneDrive Case Study

IT Support

Data Backup

Abbots Care

App Design

Cutting-edge App Design

The Marble and Granite Centre

Web design

Website design and build

Richard Brash

CEO

Richard is Brash Solutions’ founder and CEO, but really his active day role is as a project manager, somehow managing multiple client projects with such excellence they wish he could do more for them.

His passion for business is equalled only by his passion for his family, adventure racing and the local scouting group. Preferring his mountain bikes to cars, you can find him carving down the Chiltern Hills on his way into work most mornings.

tel. 01442 877555

support@brashsolutions.co.uk

MEET OUR TEAM

Claire Furnell-Williams

Head of Customer Success

Claire works closely with our clients to ensure we are keeping on track with our proven client relationships and ensure our client satisfaction rate remains at its current high rate. Claire is Chair of Trustees for Dacorum Community Trust and if you are looking for her at weekends you'll most likely find her behind the wheel of a vintage car, racing at various venues across the UK

Matt Jarvis

IT Support Manager

Matt has studied IT, worked in IT and researched IT for 20 years, yet has no idea why computers problems always seem to occur when you have a pressing deadline. Passionate about helping, explaining and teaching people in a non-technical way. Always taking time to explain things and understanding the end-user and clients' businesses are critical to providing IT support that is useful, relatable and fun.

Chris Faulder

IT Support Technician

Chris can talk to you about anything, and your challenge will be to find something he can’t talk to you about. Each day we spend time persuading Chris to down his tools and take a well deserved break from the support desk, as he is usually too keen to go above and beyond the call for any of our clients.

Luke Grech

Apprentice IT Support Technician

Our super helpful Apprentice IT Support Technician, Luke joined Brash in 2023 to help on our Customer Support. A great communicator Luke loves nothing better in his spare time than to use his communication skills as a pet whisperer looking after friends dogs.

James Beaumont

Apprentice IT Support Technician

James is our Trainee IT Support Technician. He has a love of cars, road trips and an avid skier. With excellent customer service James is here to help provide IT support in a non-jargon way.

Penny Brash

Chief Marketing Officer

Experienced marketeer, digital expert and social media marketing guru, Penny works part time overseeing the Brash marketing machine and running social media campaigns for several of our clients. If you need a high-level social media marketing campaign there is nothing that Penny doesn’t know about all things social.

developer SKILLS

Delivering on Budget and on Time!

Engage

Understand you and your project and formulate different options & approaches. Build a high level requirements index and give a Rough Order of Magnitude estimation.

Specify

Trap your requirements accurately & the overall User Experience (UX) needed. Map customer voyages, build a site map and create wireframes of major pages.

Design

Design a good value-for-money solution with the right technology and User Interface (UI) design. Create an creative and aesthetic pleasing user voyage. Document how the elements of the solution integrate.

Build

Build your solution in an agile way and involve you in every stage. Using SCRUM agile methodology build a prototype and then expand it to full functionality.

Deploy

Make sure everything is working, tested and deployed on a scalable platform. Security hardening of the cloud based platform and establishing the right level of scaleability.

Operate

Resilient & secure management and monitoring of your solution. Proactive monitoring of key functions with timely alerts when things occasionally might go wrong.