The Marble and Granite Centre
The Marble and Granite Centre in Rickmansworth is the leading supplier of natural stone products in the UK. Brash were initially engaged to undertake a needs and business analysis and write the specification for a new website.
Following a tender process, Brash were commissioned to build a website that was integrated with some third party software, a secure customer portal, social media feeds and a live chat function.
The website needed not only to promote the company but also to provide a hub of information for both their direct customers and end users enabling them to view and enquire about stock.
We worked closely with the Managing Director and Marketing team to build a site that improved not only functionality and responsive for their clients but one that is also fully compatible with their stock control systems leading to increased efficiency across the company.,
Create a website that:
- Delivers an enhanced search and contact experience.
- Gives users access to live stock data.
- Integrates with 3rd party software, a customer portal, social media and live chat.
- Is responsive.
- Bounce-rates reduced by 20%
- Relationships strengthened across the entire supply chain
- Users able to search for stock by colour, type of finish and size.
- Customers able to access live stock information – reducing sales cycle by 24 hours.