The Rise of AI Agents: What It Means for Small Businesses

Technology in business has always evolved — from spreadsheets to cloud systems, from simple chat tools to full collaboration platforms. But we’re now entering a new phase of change that goes beyond simply “using tools.”    Something new is on the horizon, and it’s far more transformative than simply automating tasks. The next wave of…

Keep your Business Safe from Cyber Attack

Did you see the recent news story about the 158 year old transport company in Northampton that went out of business due to a weak password used by one of their employees?  Hackers managed to gain entry to the computer system by guessing an employee’s password, after which they encrypted the company’s data and locked…

Saving Time and Boosting Efficiency with AI Agents

One of our clients in the home care sector faced a daily challenge: after each visit, staff had to call in to get approval to leave the appointment early. With over one thousand visits each day, several hundred approvals by phone were required, meaning this process was time-consuming, costly, and frustrating for both field staff…

Boost Your Business Security with Cyber Essentials

It’s no exaggeration to say that cyber security is today more crucial than ever. With cyber threats becoming increasingly sophisticated, it’s essential for businesses to take proactive measures to protect their data and systems. One effective way to do this is by obtaining the Cyber Essentials certification. What is Cyber Essentials? Cyber Essentials is a…

Let Microsoft Copilot do the hard work

Not entirely sure what Microsoft Copilot does? Copilot is an advanced automation and task management tool designed to streamline operations and free up valuable time for businesses. Copilot isn’t just another software is an intelligent assistant built into Microsoft365, that learns, adapts, and helps your business to thrive. Copilot is designed to enhance your productivity…

The Power of Business Automation

Time – it’s a valuable resource and the number one thing we would want to create more of if we had a magic wand.  Our clients frequently ask us how they can free up more time in their business.  Entrepreneurs, executives, and small business owners often find themselves juggling countless tasks, from administrative duties to…

Why Should Small Businesses Care About Automation?

Imagine this scenario: At a small business with around 50 employees in Hertfordshire, the team starts their day at 8am. The first few hours are spent responding to emails, managing inventory, processing orders, and handling customer inquiries. By the time they get to strategic planning and innovation, the team is already exhausted. This scenario is…