The Rise of AI Agents: What It Means for Small Businesses

Technology in business has always evolved — from spreadsheets to cloud systems, from simple chat tools to full collaboration platforms. But we’re now entering a new phase of change that goes beyond simply “using tools.”    Something new is on the horizon, and it’s far more transformative than simply automating tasks. The next wave of…

Keep your Business Safe from Cyber Attack

Did you see the recent news story about the 158 year old transport company in Northampton that went out of business due to a weak password used by one of their employees?  Hackers managed to gain entry to the computer system by guessing an employee’s password, after which they encrypted the company’s data and locked…

Saving Time and Boosting Efficiency with AI Agents

One of our clients in the home care sector faced a daily challenge: after each visit, staff had to call in to get approval to leave the appointment early. With over one thousand visits each day, several hundred approvals by phone were required, meaning this process was time-consuming, costly, and frustrating for both field staff…