Server Support

Expert 24/7 support for your server – the central device critical to the smooth running of your IT systems. 

We recognise the high importance of keeping the server in your business available as this is the central location for key business software, runs your computers and provides access to your data.  

To reflect this, we provide 24/7 reactive support, monitoring and alerting for any server to allow our trained engineers to act on and resolve problems, often before you’ve even noticed one has occurred. 

As well as keeping your devices safe, up to date and operating efficiently, you and your team will have access to our friendly, professional Support Team for anything that you need help with. 

And core to our service is delivery in a friendly, personable and informative way.  We speak in plain English as we know how off putting technical-speak can be to most people. But if you want more information, we are always happy to expand. 

How we work

 Choose a friendly, easy to work with support team who can help with anything     

  • 24/7 server support 
  • Specialised knowledge on all server functionality 
  • Support to any server, running any operating system 
  • Proactive device monitoring, problems fixed in the background, with alerts 
  • Experienced and friendly Support Team waiting to speak to you 
  • Allocation of time, however you wish to use it with our Support Team 
  • No long contract – all our device support contracts are rolling monthly from the start 

what else?

Does my server need 24/7 support?

 Yes, it is highly recommended that 24/7 support is required for all servers.   Server support is critical to the stability of your IT infrastructure.  The server controls a multitude of functions of your IT system, including logons to computers as well as important software and data.  Servers are designed to be left powered on 24/7 and so problems can occur at any time of the day or week.  

The Brash Support Team will constantly monitor your server and if an error occurs at any time, will attempt to resolve it. And in many cases, they will be able to do this before anyone even notices an issue has occurred.    

Can Server Support help with our Business Continuity Plan? 

 Yes – server stability is critical for business continuity and so strategies for handling IT disruptions to servers will be one of the key components of a disaster recovery plan.